Levels of Service
Meridian Integrated Systems Ltd offers a fully customised service to all clients enabling them to choose levels of response and service which best suits their requirements and budget. Meridian takes their after sales service very seriously, for both the installation and the maintenance processes.
The following support is available:
- Customised maintenance programmes
- 24hr Engineer response service
- 24hr Emergency call-out
- Account Management (National)
- Full certification of all installations
Irrespective of the size or nature of the requirement, a user requirement should be developed with the client and laid down in writing prior to a design and specification being drawn up. This transparent process is of mutual benefit to both the client and Meridian as it will seek to match the expectation of the client with the delivery of system performance. Meridian will provide expert and impartial advice to clients who feel they have a requirement for our services. The service is tailored to encompass all industries and environments.